Shipping and Returns

Dispatch Times

Our dispatch turnaround is currently between 3-5 working days.

UK Delivery

Shipping rates are based on parcel weight rather than price.
Orders under 0.09kg are a fixed price of 70p.
All UK-based orders over this weight are free. Sent via Royal Mail Second Class, your order will approximately arrive in 2 - 3 working days (incl. Saturday). 

International

International shipping rates are based on parcel weight rather than price. All are sent via Royal Mail International Standard.


USA and Canada

up to 0.09kg: £3
0.09-0.2kg: £5.50
0.2-2kg: £8.00


EU

up to 0.09kg: £2
0.09-0.2kg: £4.00
0.2-2kg: £5.00

Australia and New Zealand

up to 0.09kg: £3
0-0.2kg: £6.00
0.2-2kg: £10.00

Rest of the World

up to 0.09kg: £3
0-0.2kg: £5.50
0.2-2kg: £8.00

All shipping prices are dictated by shipping companies so are subject to change. If your order is above 2kg, please message us via our contact form or via email at help@tiedfates.co.uk

Returns 

We want you to be completely satisfied with your purchase. If you're not for any reason at all, you're welcome to return all or any part of your order for a refund within 14 days from the date you received your order.

If you wish to return an item it's important to first create a return request via the contact form on our website or via our email on help@tiedfates.co.uk. Once the request is open we will be expecting your return and the returned goods will be processed for a refund.

Some important things to know:

We can't be held responsible for goods which you send back to us, but which fail to safely arrive, so we recommend you use an option which offers tracking and or compensation which covers the cost of the goods being returned.

You are responsible for the cost of sending back the goods you wish to return. Refunds will be processed back to your original payment method.

B-Grade and limited edition items are not eligible for returns.